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A Letter from Our Founders: The Prose Diversity and Inclusion Action Plan

June 12, 2020

1 Min read

To our Prose community,

The racial injustice and oppression that has been pervasive across the US has caused our society to be deeply rooted in systematic racism. The deaths of George Floyd, Breonna Taylor, Trayvon Martin, Michael Brown, Alton Sterling and many others is an atrocity and has left us feeling dumbfounded, sad, angry, frustrated and heart broken. BLACK LIVES MATTER — we can’t stress this enough.

At Prose, it has always been important to us to promote and emphasize the importance of diversity and inclusion. This topic is not new to us but we acknowledge that we can and should do better. Over the last few weeks, myself, Paul and Nicolas, along with the rest of our leadership team have taken a big step back to reflect on what we can do to 1) increase and sustain our efforts to support the Black community and 2) hold ourselves accountable for the actions and choices we make surrounding our support for BIPOC and diversity + inclusion, as a whole at Prose.

Supporting the Black community as well as those who identify with BIPOC, LGBTQIA+, and increasing diversity across the Prose organization when it comes to various age groups, women, people with disabilities, and more is not a “mission accomplished” goal, it’s an ongoing, long-term goal that we’re prioritizing and discussing on a daily basis.

We have always strived to be a transparent brand but now more than ever, we want to outline the changes we’re making to show you, our beloved community, that we’re turning our discussions and learnings into concrete actions.

Prose Diversity + Inclusion Action Plan

Own, Measure, Report

  • Form a Diversity & Inclusion council of employees to foster a more inclusive and equitable workplace and customer experience
  • Continue to run our Diversity + Inclusion survey and report results internally twice a year
  • Run a pay equity audit before the next pay review process, at the end of the year
  • Continue to track diversity of our applicant base
  • Continue to track diversity within Marketing communication
  • Track spend toward BIPOC and Female-owned businesses in our procurement

Source + Hire

  • Actively recruit BIPOC for open roles across all departments, particularly our leadership team
  • Source job candidates through a wider range of inclusive platforms
  • Systematically assess opportunities to hire candidates with transferable skills
  • Test blind recruitment on 5 manager-level positions & scale if successful
  • Shift from a “Culture fit” to “Culture add” mentality in recruitment process
  • Train all hiring managers to run unbiased interviews
  • Continue to document and keep track of hiring process decisions

Develop + Retain

  • Allocate $50K towards Training and Development to facilitate career advancement at Prose for manager-level and below
  • Promote open positions internally and proactively assess internal candidates
  • Mitigate pay discrepancies highlighted by equal pay audit, if any

Educate, Advocate + Support

  • Juneteenth is now a company-wide holiday at Prose in the US and France. Employees will be encouraged to celebrate, learn and give back to their communities
  • Publicly share our diversity & inclusion stats and initiatives in a dedicated page on our website, to be updated on a quarterly basis
  • Match employee donation up to $100K a year for Diversity + Inclusion as well as Sustainability focused causes
  • Launch a page on our website, outlining our US-based diversity + inclusion data, initiatives, metrics and more; Prose will update the information in an ongoing basis
  • Host ongoing round-table lunch and learns to further our education and gain employee feedback
  • Give preference to BIPOC and Female-owned business in our procurement process


This is just a start but we are extremely optimistic about the future of Prose.

As mentioned above, by the end of the month, we will launch a page on our website addressing our Diversity + Inclusion data and more. We know you want to see concrete numbers, we just kindly ask that you give our Tech team time to develop the page 🙂 . In the interim, we will be communicating our diversity data across our social media handles (@prose), if you’re interested in learning more now.

This is our promise to you:

We will continue to communicate on the topic of social change.
We will continue to keep you updated about diversity + inclusion at Prose.
We will continue to support the Black community, POC, and all other marginalized groups.
We will continue to use our platform to fight for racial justice.
Now, always and forever.

Arnaud, Paul and Nicolas, Co-Founders of Prose


Featured image illustration: sacrée frangine



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  1. I was ready to reorder my formula from you guYs until i read your last 2 manifesto emails.the first time I bought from you, i only ordered the shampoo and conditioner. The last time i ordered, i ordered all three recommended products – the treatment, the shampoo and the conditioner. I was so pleased with my last order, i was about to make prose my regular hair care regimin. WhiLe i appreciate your sentiments, They kind of leave me a little cold and feeling that in some way they are a bit Of a marketing ploy to garner new customers and maybe appear to be more appealing in this current climate. In my experience, if a customer enjoys a certain product and loves how it works, that’s enough. That being said, i can appreciate how many companies are paying lip service to being more inclusive in order to fit in with current trends and popular political tendencies.i have to admit, i PARTICULARLY enjoy the new formula you created for me. However, i think i am going to give reordering a rest until things have returned to more of a state of normalcy and advertising is focused more on the ATTRIBUTES of the product than appeasing The ‘powers that be’.