Keep your jars
Little changes can make a big impact, which is why we’re rethinking the way we handle Root Source™ refills. So hang onto those jars—we’ll fill you in (and refill them) next month.
The DL on Root Source™
Root Source™ hair supplements cater to your unique needs to help you grow your best hair.
- 91% of people saw improved hair growth rate in 90 days
- Dermatologist and toxicologist approved
- GMO, gluten, soy, nut, and drug-free
- Vegan and cruelty-free
- No artificial flavoring or coloring
Root Source™ refills FAQ
How will I receive the refills?
We don’t want to spill the details yet, but you’ll see more info over email and Social in the next few weeks. Our new refills are a huge win for the planet and for customers, and we can’t wait for you see what we’ve been working on.
What if I didn’t save my most recent jars?
Don’t worry—if you’re a Root Source™ subscriber and recently received an order, there’s a good chance your next refill will arrive in the usual jars. Just be sure to hold onto those, and you’ll be all set for future refills. You can also contact The Pros and we’ll double-check this for you!
Can I return the extra jars for a credit?
At this time, we don’t have a jar return program and aren’t accepting empty jar returns. But this is a great idea, and we’ve shared it with our team!
If I break my jars do I have to pay more to receive them?
Should anything ever happen to your supplements jars, just reach out to our team and we’ll make things right. And in the meantime, rest assured your jars are extremely durable and made to last; just be sure to keep them safely stored away when not in use.
Can I request to still get jars?
In the next few weeks, all returning Root Source customers will automatically receive refills in our new packaging. If for any reason you’ll need your next refill to arrive in glass jars, contact The Pros before your order is processed. We’ll do our best to accommodate!
What are the refill containers made out of?
We don’t want to spill the details yet, but you’ll see more info over email and Social in the next few weeks. Our new refills are a huge win for the planet and for customers, and we can’t wait for you see what we’ve been working on.
Real results from supplements
ONLY GOOD HAIR DAYS
What does your hair need to thrive? Take the consultation to find your formulas.
Comments [5]
But no reduction in price, I’m sure! 🙂
A reduction in packaging is great! But no reduction in price, I’m sure. 🙂
Hi there, the price is staying the same but thank you for this feedback! We will share it with our team 🙂
-Keely, Prose Community Manager
Such good news. I hated throwing away the glass containers every month knowing they would be in the landfill for years. Thank you for being such a good steward of our land.
Yay!!!! I’m so proud of you for doing this. Every month I hated throwing away the glass jars. I applaud you for being smart, contentious and smart. Yes, I said smart twice because every company should look for these brilliant ways to reduce waste and save our planet. Kudos.